Decorative train tracks
Decorative sign
Decorative yellow train
Decorative sign
Decorative sign
Decorative sign
Decorative sign
Decorative sign

Accessibility

Accessibility in this context means removing barriers in trains and stations for people with mobility, sensory and cognitive needs.

Accessible infrastructure can include things like audibly announcing upcoming stops and trains, visible signage

indicating accessible amenities, and guaranteeing wheelchair users an elevator to navigate a station. To address this public need, VIA Rail is preparing a new fleet of barrier-free trains. This includes having: 

  • Wide aisles 

  • Wheelchair lifts for each car 

  • Braille labeling within easy reach, and 

  • Sign-language videos on their website 

Besides having barriers to accessibility removed, it is critical that the public assists with these efforts. This can mean having priority seating available and keeping doors and aisles cleared.

The Province of Ontario has been using the Accessibility for Ontarians with Disabilities Act (AODA) since 2005 and the Canada Transportation Act of 1996 to guide accessible travel infrastructure development. The AODA helps to create and enforce accessibility standards throughout the province. 

How does accessibility affect passengers in Southern Ontario? Click on the ticket to find out!

Do most passengers living with disabilities face barriers when traveling? Click on the whistle to find out!